Our story
We are a close knit family business with an award winning team and the best Carers in Surrey!
Our journey began in 2011 when Gran needed some help at home and what we found was good but not outstanding. Today we are very proud to have been rated outstanding by the CQC, putting us amongst the top 2% of Home Care providers in Surrey.
Put simply, we believe you deserve the best, along with Gran.
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Lucinda and Matthew from Home Counties Carers
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- Degree in Adult Nursing with 16 years of nursing experience within the NHS
- 6 years as Ward Sister in a leading teaching hospital in London
- Specialised in Care of the Elderly, Orthopaedics and Urology
"Care has always been central to my nursing career and I have especially enjoyed working with the elderly. It is important to us that our service is not just one of duties performed and care given, but one of friendship and support, and our goal is to enable our clients and enrich their lives."
- 14 years as a Consultant and Business Leader in a specialist recruitment firm
- Instrumental in achieving the coveted No 2 spot in The Times Top 100 Best Small Companies to work for
"People have always come first for me, whether it is family, friends or colleagues – their trust and happiness have always been my priority. Our goal is to maintain our clients’ independence, safely and comfortably. We do this with minimal intrusion or disruption, assuring family and friends that their loved ones are being cared for to the highest standards by the best staff in the industry."
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Ingrid Clift
Head of Care
- 2017 Care Manager of the Year at the Surrey Care Awards.
- Team Leader, The Orpheus Centre in Godstone - promoting personal development for young disabled adults through the arts. Students gain skills which enable them to live independently and make informed choices about their future.
- Level 5 Diploma in Health and Social Care - Management
- Previously owned the Kidi-Sportz Pretoria East franchise in South Africa. A fun and comprehensive sporting programme for children from 18 months to 10 years.
"We give people the choice to live safely, happily and most importantly, confidently in their own homes for as long as they like. When they say they are ready to move into a care home, with family or supported living, it is entirely their choice and not the only option. Every day we go into people’s homes and assist them to live independently, supporting them to make their own decisions and live life as they wish. It is the nicest way to spend our day."
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Kasia Paul
Office Manager
- BA English Linguistics and Translation, Częstochowa, Poland.
- Carer to 3 elderly clients in Italy who required 24 hour support. Learnt - Italian & how to make pasta.
- House keeper and Nanny for a family of 5, Haslemere. Learnt - I would like a big family!
- Legal Administrator, Guildford. Learnt - being organised really helps.
"I am empathetic and concerned about the people that I help and can combine seriousness of the job with a little bit of laughter. I want to make my clients feel at ease, unworried, comfortable, safe and improve the quality of their life. I am passionate and enthusiastic about my job and enjoy working with the team as they are enthusiastic people that treat each other with respect."
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Taren Hewer
Care Manager
- 10 Years of Domiciliary care experience.
- Level 3 Diploma in Health and Social Care.
- Previous experience of coordinating for a care agency based in Egham coordinating care across Surrey and Hampshire.
"I remain very involved with care work alongside my coordinating role. I am passionate about care, there is no better feeling being able to help somebody and give them and their family the freedom to remain in their own homes. I believe that the small things that we can do and make happen have a big impact on people’s lives."
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Lauren Mercer
Live in Care Manager
- 14 happy years working in the care sector.
- Previously I was a Care Manager for a domiciliary care agency, Guildford.
- Senior Carer/team Leader in a Guildford based Care Home.
- Level 5 diploma in Health and Social Care.
- A Level in Law, Business Studies and Psychology.
"I'm the Live in Care Manager for Home Counties Carers. Live in Care can be a fantastic alternative to the more traditional options of a care or nursing home. The benefits are many but I believe being happy is most important, and it is easier to be happier in the comfort and security of your own home with a care package tailored to your needs and preferences."
Our values
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